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Ro Tel

Ro Tel

www.ro-tel.com
What is your customer experience with Ro Tel?

Ro Tel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Ro Tel has a 2.3 star rating from 3 reviews; consumers are mostly dissatisfied with customer service and product diversity, rating distribution about 67% unfavorable and 33% positive, and reviewers note low price level.

Key Takeaways for Future Customers

  • Expect delivery and order fulfillment problems noted in Ro Tel reviews.
  • Be prepared for subscription and cancelation friction with auto-ship or membership services.
  • Have bank or refund options ready if billing or charges occur.

Negative Feedback / Risk Areas

  • Frequent customer complaints about not receiving orders.
  • Hard to reach customer service and poor support response.
  • Subscription cancelation issues and unexpected billing.
  • Product quality and contamination reports for canned items.

Positive Feedback

Some customers report they love the product and would recommend it to friends.

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Media from reviews

Ro Tel - Plastic pieces in rotel diced tomatoes with chilies
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Show reviews that mention
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Areen Mhm
map-marker Minneapolis, Minnesota

Didn’t receive my order today

Im very upset because I dont know where it was delivered my number is 480-358-****. My name is Veverly Young 1112 E 9th St, Rolla, MO 65401

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Harold J Ems

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to cancel one prescription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not able to cancel suscription without the bs. Ok now you wont post my response. I don't need you to tell me what to say.you ask what happen, I don't need a 100 characters.

Preferred solution: A suscription cancelation

User's recommendation: Be very sure of the policies

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Anonymous
map-marker Rochester, New York

Didn’t receive order

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I ordered Zepbound through this company Ro. I didn't receive any product. I tried the customer service number without success.

I will call my bank in the am to cease payment.

User's recommendation: Don't use this company Ro

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Anonymous
map-marker Rochester, New York

Scam will contact SEC, Facebook

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Didnt receive Zepbound ordered on 9/15. Didn't receive product

Tried to contact customer service

Without success

Want to cancel asap

User's recommendation: Scam

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Anonymous

No service

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I was transferred around the clock but no one pick up the phone they either claimed busy or we will call you back etc without any help to my problem

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Granvil Qsf

Cancel subscription

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Don't need at this time. I called to cancel but yiu don't make it easy.

I called within business hours but received your out hours recording. Very frustrating

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Anastazia Mbf

2215 SE 18th place Cape coral ,Florida. 33990

I am moving Tuesday. Please deliver to new address.

Rose Furio

I love the product it is great. I recommend it to my friends.

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Glenda H Qre

Cant get my id loaded

AI Highlights
  • I can't get my ID on there; money was taken from my bank.
  • I want my shots and you took my money; I need to restart them.

I cant get my id on there and the moneys dun ben took out of the bank so i need help i wont my shots u took my money i need my shots i was getting them shanbles at the dr thay r no more i need my shots bad some one call mr i need get started back on them ive dun all i no 2 do i really need my shots u have dun took my money from the bank

User's recommendation: U dun took money out of my back i send a id now what

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1 comment
Guest

Ro Tel makes diced tomatoes and chillies not medications. I think you may be confusing this company with ro.co ro.co telehealth customer service is (424) 347-****

Tressie Whr

Cancel order

I dont want to continue receiving the product anymore but still got and paid for it! Please stop sending me next time! Thank you.

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Anonymous

Plastic pieces in rotel diced tomatoes with chilies

AI Highlights
  • Jagged-edged plate pieces were found in sauce; a grandson could have been harmed.
  • Conagra said they'd notify the department and offer coupons.
Ro Tel - Plastic pieces in rotel diced tomatoes with chilies

I used the Rotel diced tomatoes and chilies to make my stuffed cabbage rolls for dinner. We were eating the rolls and noticed these pieces of plates with jagged edges in the the sauce.

My whole dinner was ruined because of this experience. Needless to say I contacted Conagra Foods to inform them of my finding. All I got was we will contact the appropriate department to let them know and asked if I would like coupons toward my next purchase. Why would I want to purchase anything from them after this experience.

One of my grandsons could have eaten that and beed rushed to the hospital. I do not understand how something like this can be brushed to the side so easi;y.

Preferred solution: Let the company propose a solution

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1 comment
Guest

I found a piece of steel wire in a can of rotel

Anonymous
map-marker Lake Forest, California

Tomato cores, stems and black stuff in Rotel

AI Highlights
  • Won't buy Rotel for queso due to quality issues.
  • Found black stuff and tomato pieces in cans.
  • Two cans from Vons had subpar ingredients.

I'm not buying Rotel anymore to make queso. Evidently they have no quality control.

Black stuff, parts of the tomato that shouldn't have made it in the can -- yuck. I had to sift through and throw away things I would never eat -- do they just throw the whole tomato including parts of the stem, etc. in the can? I found two cans with sub par ingredients that I bought from Vons.

It grosses me out to think I could have eaten this if I had not looked at what I poured out of the can. I can't be the only person seeing this gunk come out of a can of Rotel Tomatoes

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3 comments
Kels Pmb

So glad you posted about this! I just about drove myself to the ER in the middle of a Pandemic after taking first bite of queso I had just made.

Called hubby in and he said he had no idea what the gross black thing was but to pitch the queso. *** me off A. I am waiting to see if I start barfing or have botulism. B.

It was a big thing of queso. Only time will tell but glad you posted this so I can hope it was just some normal gross black thing that shows up in cans of rotes from time to time.

Guest

Yeah what are the big black things in it? I bought 2 cans of the Rotel roasted ..around the 3rd of this month..the 1 st can was okay but the other one not so good..i had to throw what i was eaten away

Machele Imf

Probably best if you didn't eat beaner food anyway. Try a nice porterhouse steak instead, otherwise known as real food.

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Mataya Wud

Rotel Tomatoes And Green Chilies Review

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I opened a can we just bought today and there was a whole tomato with black mold covered on the tomato and throughout the entire can

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Anonymous
map-marker Omaha, Nebraska

Rotel tomotoes = garbage

AI Highlights
  • Rotel tomatoes had poor quality with stems, skins, large chunks, and black spots.
  • They will switch to Trader Joe's organic tomatoes and green chiles.

I googled "Rotel tomato quality" because I was disturbed by the terrible quality in the can of Rotel tomatoes I just opened. Note: I haven't used Rotel tomatoes for quite some time, but the brand has certainly gone way down hill from what wasn't even the top of the hill.

There are a lot of tomato skins including very large chucks, black spots on the skins and the tomatoes and a lot of stem pieces. I wouldn't put this product in my recipe nor serve it to anyone ever.

From here on out, I'll use Trader Joe's canned organic tomatoes and a can of green chilis. ROTEL BRAND, NEVER AGAIN!

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fedup c

Not much in the can volume 80 juice 20 solid

AI Highlights
  • Opened a Ro-Tel Original can and found far less solids than before.
  • The label claims 2.5 servings, but the can has little solids.

just opened a can of ro-tel original. we have been using their product for years.

now there is so little of solids in the can i don't know how they say serving size at 1/2 cup. the can says 2.5 servings not sure how with so little in the can, they must think that i want to buy liquid and not the mix i want to buy. there is no way i will continue buying something that keeps becoming less of a value as they increase price and give you less.

*** agra needs to make money i know that but just like other corps. they keep giving less and charging more

Loss:
$1
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gnunn

Poor quality for Ro-tel tomato products

AI Highlights
  • The quality of Ro-tel tomato products has really gotten bad.
  • Each can has spots on tomato pieces, bad skins, and stems, wasting up to a third.

The quality of Ro-tel tomato products has really gotten bad. For the last year, each time I purchase a can, I have to pick out tomato pieces with back spots, tomato skins with bad spots, and pieces where the stem was attached to the tomato.

I have ended up throwing as much as 1/3 of the can away.

I associate quality with name brands, but this is not the case for this product. Unfortunately, in the area I live, this is the only brand of this type of product except for store brands which I refuse to buy.

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